We may collect the following types of information from you:

• Name, Phone Number, Email ID
• Pickup & Drop Location Details
• Booking Date, Time & Service Type
• Identity Proof (when legally required)
• Payment information (only for record; not stored digitally)
• Social Media handles (if shared voluntarily)

We use your personal information to:

• Confirm and process bookings
• Communicate service details or changes
• Send invoices or payment confirmations
• Improve our services and customer experience
• Respond to customer inquiries or complaints
• Send promotional updates (only if you opt-in)

We are committed to protecting your personal data. All customer data is:

• Accessed only by authorized team members
• Stored securely using password-protected systems
• Not sold, traded, or shared with third parties without your consent

We do not share your data with any external vendor or company, except:

• When legally required by government authorities
• When necessary to fulfill your service (e.g., passing name/number to driver)

Our website may use cookies or third-party tools (like Google Analytics) to collect anonymous usage data to improve our services. This does not track personal details unless explicitly submitted.

Your personal booking details are kept for up to 12 months for record-keeping, legal, and support purposes. After that, they are permanently deleted from our system.

Our website may contain links or integrations with third-party tools such as WhatsApp, Google Forms, or payment gateways. We are not responsible for their individual privacy policies.

This Privacy Policy may be updated periodically. Changes will be posted on this page.

You have the right to:

• Request access to the data we hold about you
• Ask for correction or deletion of your data
• Withdraw consent for promotional messages at any time